Transform your clinic with DOK32
All-in-one software to streamline operations, enhance patient care, and boost clinic efficiency — with seamless integrations and robust modules.
From dental chairs to dermatology suites, clinics across the Emirates run their day on DOK32 — and we're always developing new features.
Tailor-made medical modules
Pick your specialty to see what DOK32 does for you.
Enhance your dental practice
Specialized tools designed for the unique needs of dental clinics — efficient operations and superior patient care.
Dynamic Dental Chart
Interactive, customizable charts for comprehensive patient records.
Preset Notes
Save time with preset notes for common procedures and conditions.
Perio Charting
Complete periodontal charting built right in.
Treatment Planning
Detailed treatment plans with visuals and patient education tools.
Quotations & Forms
Treatment quotes & reimbursement forms for 30+ insurance companies.
Appointment Scheduling
Efficient, flexible scheduling to manage patient flow.
Consent Forms
Easy-to-sign consent forms directly on tablets.
Post-Op Instructions
Email post-operative instructions to ensure patient compliance.
Cloud based. Fully paperless.
Reduce costs on servers and hardware, and enjoy the benefits of a fully paperless system — accessible from any device.
Admin modules
Everything the front desk and management need, in one place.
Regulatory integrations
Connected to the UAE's health authorities out of the box.
Claims & Approvals
Information Exchange
Add-ons & highlights
Powerful extras built for UAE clinics — insurance control, compliance and communication, ready when you need them.
Daman Restrictions
Restrictions for treatment codes to cover retreatment and complications — stopping doctors from billing outside the rules and avoiding recoveries.
RRCM Advanced Features
Claim and prior-approval staff assignment rules, with override and bulk rules for full control of your claims team.
Advanced Doctor Query Form
Two-way communication between insurance and doctors, and between insurance and front-desk staff — queries resolved without the phone calls.
WhatsApp Integration
Connect your clinic's WhatsApp for patient communication, reminders and follow-ups.
DOK32 CRM
Keep patients coming back with a built-in CRM for your clinic.
Shadow Billing
Easy, automatic and bulk submissions, with mapping to DoH ADOC codes.
DoH Costing
Accurate costing against DoH requirements, built into your billing workflow.
Dental X-ray Integration
Bring dental X-ray imaging into the patient record, alongside the chart and the treatment plan.
Vitals Integration
Capture patient vitals as part of every visit, so the record is ready before the consultation.
Patient App
Patients book, reschedule and hear from the clinic from their own phone — available on the iOS App Store and Google Play, with a white-label option carrying your clinic's own name and colours.
How DOK32 compares
Most clinics weigh up two kinds of system: software installed on their own servers, and general cloud tools. Here's where DOK32 sits against both.
| What matters | DOK32 | On-premise systems | Other cloud platforms |
|---|---|---|---|
| Hosting | Cloud-based and fully paperless — work from any device. | Installed on servers inside the clinic. | Cloud-hosted. |
| Proven at scale | Over 5,000 users on the system every day. | Sized to one clinic's own hardware. | Varies by vendor. |
| Dental depth | Over 80% market share in dental. | Depends on the vendor. | Depends on the vendor. |
| Medical & multi-specialty | General medicine built on the same method behind our dental results. | Depends on the vendor. | Depends on the vendor. |
| Ease of use | Built for ease of use, so staff pick it up quickly. | Usually needs IT support day to day. | Varies by vendor. |
| Data migration | We migrate from most software in the market. | Manual re-entry is common. | Depends on the vendor's team. |
| Go-live | Short go-live period. | Hardware and network setup comes first. | Varies by vendor. |
| Know-how | Backed by a highly knowledgeable team. | Support through a local IT partner. | Varies by vendor. |
Compared against system categories, not named products.